FAQ

What if I want to return my items?

LouLux Boutique offers free exchange or in store credit with eligible items returned within 30 days of purchase. Please see Return Policy for more information.

 

Who do you ship with?

I use Canada Post, and we will be shipping every day, so local orders can be expected in 4 to 7 business days!

 

You don't have my sizing?

PLEASE connect with me. Sometimes I am limited to what I can bring in, but I will try my hardest to be inclusive to everyBODY, because everyone deserves to look good and feel good. 

 

What happens when you are out of stock?

I store inventory of every product I will be selling , to streamline the buying and shipping process. If an item is out of stock, I will be looking into ordering more if there is enough interest. Follow my instagram for polls so you can help be in charge of what is featured in the Boutique!

 

Why don't you have a "brick and mortar" store?

LouLux Boutique is based online to help save overhead cost so I can provide more affordable clothing to all of you. In the future, I will be looking into having a storefront so I can see all of your beautiful faces in person, but I will keep you posted!